Key Performance Indicators (2 hrs)

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Course Description

Key Performance Indicators and KPI Dashboards

This VIDEO COURSE covers:

  • The benefits and roles of KPIs
  • How to pick a set of metrics
  • Setting targets
  • The components of a KPI dashboard
  • Pros and cons of using spreadsheets, data visualization software, or dashboard software
  • Sample dashboards and metric displays
  • The process of implementing KPIs
  • Tips for managing with KPIs
  • Pros and cons of using KPIs to set compensation

In a survey of businesses that used Key Performance Indicators (KPIs), 68% of respondents noticed a positive impact on their business development after implementing a KPI Framework. Further, 43% of respondents noted improvement, defined as being able to ‘objectively evaluate the level of results achievement. *

A KPI dashboard cuts through the clutter of numbers so a company can monitor the most important measures of its success. Business leaders can quickly see if they need to make changes or celebrate successes. Each KPI helps assess whether the business is achieving its business strategy.

KPIs improve a company’s performance by increasing:

  • Focus
  • Clarity
  • Alignment
  • Speed of Feedback
  • Communication
  • Motivation
  • Performance

The author, Rob Stephens, has developed KPIs and KPI dashboards for small entrepreneurs to a $2 billion company.

* From The State of Performance Improvement and Key Performance Indicator Practice Report by The KPI Institute.

Course information

Price: $24

This course is included in our Mega CPE Subscription.

Course No. S005
Format: Online video with final exam
Instructional Delivery Method: QAS Self-Study
Prerequisites: None
Advance Preparation: None
Level: Overview
CPE Credit: 2 Hrs.
Field of Study: Management Services: Technical
Course expiration:  You have one year from date of purchase to complete the course.
Course Revision Date: September 2023


KPI and KPI Dashboards Course Objectives

After completing this course, participants should be able to:

  • Discover the benefits of KPIs and KPI dashboards
  • Explore software options for building KPI dashboards
  • Discover the characteristics of effective KPIs
  • Explore the steps in implementing KPIs

Ratings and Reviews

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2 Ratings
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William Malm
Posted 7 months ago
Excellent Review

Very clear, concise and understandable

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Anthony Smith
Posted 1 year ago


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