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CPE FAQ
Your Frequently Asked Questions answered about our online CPE Courses for CPAs. Click the question to expand the CPE FAQ answer box. If you have additional questions please use the Contact Form at the bottom of this page.
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What is the course format?
Our courses are On Demand QAS Self-Study, utilizing pdf books and an online exam. Optional printed books are also available.
Is it OK to print the books and exams?Yes, you may print the pdf books or read them online. We also have printed versions of the books available for purchase.
Exams may be printed. Many of our users prefer to print the exams and mark their answers on paper before submitting online.
Are the exams open book?Yes. You will be able to open the text in a separate window while taking your exam.
What is a passing score on the exams?Most courses require a passing score of 70%. Any exceptions will be noted in the course description.
Retakes on failed exams is allowed.
Are my exam answers saved if I want to take a break before submitting?No, final exam answers are not saved before answering all the questions and submitting. On longer exams we suggest printing the exams and marking your answers on paper. That way, it doesn’t take as long to click all the online answers and submit. And, in case of a computer/internet glitch, you have the answers marked down.
Will I receive a certificate of completion?Yes. Upon passing an exam your certificate will be available immediately for printing. The certificates are also available in your account for printing at a later date.
Will I receive feedback for questions I missed?Feedback for missed questions is not provided unless the participant successfully passes the exam and makes an email request for correct answers.
How long will I have access to the course?You have one year from the date of purchase to complete the exam.
Are the courses interactive?Yes. Our courses meet the NASBA/QAS standard for interactive self-study. The courses contain review questions with related answers and reinforcement feedback. In addition, we are required to include a final exam with at least 5 questions per CPE credit hour issued.
What is the difference in evaluating a course and reviewing a course?Course evaluations are offered after completion of an exam. We are required by NASBA to offer the evaluations, but they are optional to the user.
Reviewing a course utilizes a star system along with the ability to comment on courses. It is our hope that users will take advantage of the optional review system in order to help other users choose courses and that your comments will make our site better for everyone.
I am an enrolled agent. Will you report my hours to the IRS?Yes. All of our tax courses give you the opportunity to give us your PTIN number and have your hours reported to the IRS. We do this for you at no additional charge.
Do you give group discounts?Group discounts are available for 2 or more users.
2 – 4 users: 10% discount
5 – 7 users: 15% discount
8 – 10 users: 20% discount
11 – 15 users: 25% discount
15 or more users: Contact usPlease use the form below for group discount inquiries.
What is your return policy?We have a No Risk, Money Back Guarantee: Your money will be refunded, minus any shipping charges, simply by returning all materials in saleable condition within 30 days, or notifying us within 30 days of online course purchases. Exception: Course fees for completed exams are non-refundable. For more information regarding administration policies such as complaint and refund, please contact our offices at 800-479-5636.
How do I cancel or change the payment method for an automatic subscription?There is a link on your My Account page for managing your subscription. The link is directly above your enrolled and completed courses numbers.
If you purchased your original subscription over the phone or we handled the transaction manually, please Email or use the Contact Form below to cancel your renewal.
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Courses
Purchase individual courses or sign up for our MEGA CPE Subscription. In addition to CPE courses for CPAs we have qualifying courses for IRS CE credit and CMAs. Course categories include, accounting, auditing, business law, economics, ethics, finance, management, taxation and more…
Easy as 1-2-3
1. Purchase a Course
Purchase a course. We have hundreds to choose from. Or, for unlimited CPE buy the MEGA CPE Special.
2. Immediate Access
Begin taking courses immediately after purchase or save them for later. You have one year to complete the courses.
3. Receive Certificate
Exams are graded instantly and certificates are available immediately for printing. They are also saved in your account for printing at a later date.
More questions? Please send a message: